Terms and Conditions

Last Updated: May 25, 2025

Please read these Terms and Conditions ("Terms") carefully before using the website (the "Website") and the lead generation services (the "Services") operated by LeadLanes Pro ("us," "we," or "our"), a company located in Quebec, Canada.

Your access to and use of our Website and Services are conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors to our Website and, more specifically, to all business clients ("Client," "you," "your") who engage our Services.

By accessing our Website or engaging our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Website or use the Services. This is a legally binding agreement.

1. Definitions

Services: Means the B2B lead generation services provided by LeadLanes Pro to Clients in the logistics industry, which may include but are not limited to identifying, researching, enriching, qualifying, and delivering business contact information and related data ("Leads") based on agreed-upon criteria, as detailed in a specific Service Agreement or Order Form.
Client: The business entity purchasing Services from LeadLanes Pro.
Lead(s): Business contact information and related professional data of individuals identified and provided by LeadLanes Pro to the Client as part of the Services.
Website: The website operated by LeadLanes Pro.
Service Agreement / Order Form: A separate document executed between LeadLanes Pro and the Client detailing the specific scope of Services, deliverables, fees, and other specific terms. These Terms are incorporated by reference into any Service Agreement or Order Form.

2. Engagement of Services & Purchases

Service Agreement: To purchase our Services, you must enter into a Service Agreement or accept an Order Form provided by LeadLanes Pro. This document will outline the specific Services to be provided, the fees, payment terms, and the scope of Leads to be generated.
Information for Purchase: If you wish to purchase any Services, you may be asked to supply certain information relevant to your Purchase, including, without limitation, your business name, billing address, contact information, and payment information (e.g., credit card details or information for invoicing).
Representations and Warranties: You represent and warrant that: (i) you have the legal right and authority to enter into a Service Agreement and use any payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct, and complete.
Third-Party Payment Processors: We may use third-party services to facilitate payment. By submitting your payment information, you grant us the right to provide this information to these third parties, subject to our Privacy Policy.

3. Nature and Use of Leads

Lead Generation: LeadLanes Pro will use commercially reasonable efforts to identify, research, and provide Leads that meet the criteria specified in the applicable Service Agreement or Order Form.
Client Use of Leads: Leads provided by LeadLanes Pro are for the Client's internal business development, sales, and marketing purposes only, relating to their logistics services. The Client agrees to use the Leads in full compliance with all applicable laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), PIPEDA, Quebec's Law 25, and any applicable US privacy or anti-spam laws when contacting individuals associated with the Leads.
No Guarantees on Conversion: While LeadLanes Pro strives to provide high-quality, relevant Leads, we do not guarantee any specific level of response, conversion rates, or business outcomes resulting from the Client's use of the Leads. The success of the Client's sales and marketing efforts remains the Client's responsibility.
Data Accuracy Disclaimer: LeadLanes Pro uses various methods and sources, including publicly available information and third-party data providers, to compile Lead information. While we endeavor to ensure accuracy, we cannot guarantee that all information in the Leads will be 100% accurate, complete, or current at all times, as business information can change rapidly. Leads are provided "as is."

4. Fees, Subscriptions, and Payment

Fees: Fees for Services will be as set out in the applicable Service Agreement or Order Form.
Subscriptions: If Services are provided on a subscription basis, you will be billed in advance on a recurring basis ("Billing Cycle") as specified (e.g., monthly, annually). Subscriptions will automatically renew under the same conditions unless cancelled by you or us in accordance with the terms of the Service Agreement or these Terms.
Payment: A valid payment method is required. You shall provide LeadLanes Pro with accurate and complete billing information. By submitting such information, you authorize LeadLanes Pro to charge all fees incurred.
Late Payments: If automatic billing fails or an invoice is not paid by its due date, LeadLanes Pro may suspend or terminate Services and may charge interest on overdue amounts as permitted by law.
Fee Changes: LeadLanes Pro may modify Service fees. Any fee change will become effective at the end of the then-current Billing Cycle or as otherwise specified in the Service Agreement, with reasonable prior notice provided to you.
Refunds: Except when required by law or as explicitly stated in a Service Agreement, paid fees are non-refundable.

5. Client Accounts

If the Services require you to create an account (e.g., to access a client portal or lead delivery system), you guarantee that you are authorized to create such an account on behalf of your business, that you are over 18, and that all information provided is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any security breach or unauthorized use.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly in cases of breach of these Terms or the Service Agreement.

6. Intellectual Property

LeadLanes Pro IP: The Website, our Services, methodologies, processes, software, documentation, reports, and all original content, features, and functionality associated therewith are and will remain the exclusive property of LeadLanes Pro and its licensors. These are protected by copyright, trademark, and other intellectual property laws of Canada and foreign countries. Our trademarks may not be used without our prior written consent.
Lead Data: Subject to the terms of the applicable Service Agreement and your payment of fees, LeadLanes Pro grants you a non-exclusive, non-transferable, limited license to use the Leads provided as part of the Services solely for your internal sales and marketing purposes in connection with your logistics business, and in compliance with these Terms and all applicable laws. You acknowledge that LeadLanes Pro (acting as a Data Controller) has compiled this lead data through its own efforts and retains rights to its database. You agree not to resell, redistribute, or otherwise make the Leads available to third parties.
Client IP: You retain all rights to your own pre-existing intellectual property, trademarks, and data that you may provide to us to facilitate the Services.

7. Links To Other Websites

Our Website or Services may contain links to third-party websites or services not owned or controlled by LeadLanes Pro. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to read their terms and privacy policies.

8. Confidentiality

Each party may receive confidential information from the other. Both parties agree to use reasonable care to protect such confidential information and not to disclose it to third parties, except as necessary to perform obligations under a Service Agreement or as required by law. This obligation survives termination of the Services.

9. Term and Termination

Term: The term of the Services will be set forth in the Service Agreement or Order Form.
Termination: Either party may terminate the Services as provided in the Service Agreement. We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any material breach of these Terms or the Service Agreement.
Effect of Termination: Upon termination, your right to use the Services will cease. Provisions of these Terms that by their nature should survive termination shall survive (including, without limitation, intellectual property provisions, disclaimers, indemnity, and limitations of liability).

10. Indemnification

You agree to defend, indemnify, and hold harmless LeadLanes Pro, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: a) your use of and access to the Service and Leads; b) your breach of these Terms or any Service Agreement; or c) your violation of any applicable law or the rights of a third party in connection with your use of the Leads.

11. Limitation Of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEADLANES PRO, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE OR LEADS; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR OBTAINED FROM THE SERVICE OR LEADS; (III) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO LEADLANES PRO FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Disclaimer of Warranties

YOUR USE OF THE SERVICE AND ANY LEADS PROVIDED IS AT YOUR SOLE RISK. THE SERVICE AND LEADS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE SERVICE AND LEADS ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

LEADLANES PRO DOES NOT WARRANT THAT A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR D) THE RESULTS OF USING THE SERVICE OR THE LEADS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR GUARANTEE ANY PARTICULAR BUSINESS OUTCOME.

13. Exclusions

Some jurisdictions (including Quebec) do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you if you are subject to such laws. In such cases, LeadLanes Pro's liability will be limited to the greatest extent permitted by applicable law.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Montreal, Quebec for the resolution of any disputes.

15. Language

The parties hereto have expressly requested that these Terms and all related documents be drafted in English. Les parties aux présentes ont expressément requis que les présentes Termes et Conditions et tous les documents y afférents soient rédigés en langue anglaise. (This clause is common but verify with legal counsel for full compliance in Quebec, especially for contracts of adhesion).

16. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any applicable Service Agreement or Order Form, constitute the entire agreement between you and LeadLanes Pro regarding our Service and supersede all prior agreements.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Notices: Any notices required or permitted to be given hereunder shall be in writing and delivered to the addresses set forth in the Service Agreement or as otherwise specified.

17. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

18. Contact Us

If you have any questions about these Terms, please contact us through our form.